Performant Investor Presentation

RECOVERY AND CUSTOMER CARE SERVICES CMS MSP COMMERCIAL AUDIT & COB TPL SERVICES Ithcare CMS MSP COMMERCIAL AUDIT & COB TPL SERVICES BACK-OFFICE PROCESSS OUTSOURCING CMS RAC STUDENT LOANS HEALTHCARE PROVIDERS COMMERCIAL GOVERNMENT (STATE & FEDERAL) CENTER DEFAULT OMNICHANNEL PREVENTION TREASURY/ IRS CALL (BPO) CMS RAC STUDENT LOANS HEALTHCARE PROVIDERS BACK-OFFICE PROCESSS OUTSOURCIN G (BPO) CALL CENTER OMNICHANNE L CRM DEFAULT PREVENTION COMMERCIAL GOVERNMENT (STATE & FEDERAL) TREASURY/ /ae "จรทว IRS CRM "มุนทอ Recovery • One of four contractors to recover outstanding inactive tax receivables on the first contract of its kind on behalf of the IRS One of six contractors on the most recent Treasury contract that includes receivables subrogated to it by numerous different federal agencies 。 The only PCA that has had every Treasury contract since 1997 CRM BPO market is expected to reach $85 billion by 2020 with customer service and sales service accounting for over $40 billion Focused on less commoditized, non- collection BPO services. Develop strategic partnerships with companies to expand existing service offerings Premiere acquisition diversified our existing Student Loan / Government recovery streams while expanding the commercial footprint PERFORMANT

View entire presentation