RBC Financial Strategy and Performance
Investor & Treasury Services
■ Specialist provider of asset services, a leader in Canadian cash
management and transaction banking services, and a provider
of treasury services to institutional clients worldwide
Rated by clients as the #1 Global Custodian for the eighth
consecutive year(1)
Ranked the #1 Fund Administrator overall for the sixth
consecutive year(2)
Ranked the #1 Fund Administrator in Ireland and
Luxembourg(2)
Named Best Trade Finance Bank in Canada for the seventh
consecutive year(3)
■ Short-term funding and liquidity management for RBC
Net Income ($ millions)
Strategic Priorities
RBC
Grow income and market share among Canadian asset managers,
investment counsellors, pension funds, insurance companies and
transaction banking clients
Develop long-term partnerships with sophisticated and fast-
growing asset managers
Automate and scale our business to support our clients' growth
ambitions
Employ sound risk management practices and commercial
insights to mitigate risks in the pursuit of profitable growth
Design and deliver digitally-enabled products and services to
transform the way we interact with our clients
Inspire and develop a change-ready workforce
Efficiency Ratio
741
741
613
2016
2017
2018
219
161
Q1/18
Q1/19
66%
64%
62%
60%
2016
2017
2018
Q1/19
Business Segments
(1) Global Investor/ISF Global Custody Survey, 2018. (2) R&M Fund Accounting and Administration Survey, 2018. (3) Global Finance, 2019.
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