Ameriabank COVID-19 Response and Financial Highlights
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Ameriabank COVID-19 Response
Within it comprehensive Business Continuity Plan (BCP) Ameriabank took a number of steps and pre-cautionary
actions in order to ensure safety of both employees and clients, continuity of operations and mitigate operational
and financial risks.
We follow strict social distancing rules within the team and when interacting with clients, with physical split of
working desks, only online meetings and certain rules of conduct in the office. 70% of non-client facing staff and
40% of client facing staff have been working remotely from home since March. We implement bi-weekly shifts for
the teams that cannot shift fully to remote work.
Considering the expected impact on our borrowers, we have granted grace period on principal and interest
payments to all retail clients and to those corporate clients who operate in the hardest hit sectors (HORECA,
transportation, etc.)
We have tightened risk parameters, have been working on cost-cutting and are keeping excessive liquidity and
capital adequacy buffers to secure our resilience in the currently unfolding situation.
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