Investor Presentaiton

Operations Team Structure Key emphasis on employee skill development aligned to the global industry practices Operations Head Regional Head Country/District Head Operations Team/HR - Head Projects and Training Centre Heads ☐ BLS INTERNATIONAL Focused training on CRM and technical skills as well as managerial capacity building ■ Global resource pool of 9,000+ employees ■ All the employees recruited during the quarter have received the best-in-class induction and orientation training Strong foothold in local legal compliances and staff retention ■ Well organized and pre-defined hierarchy ■ Attractive retention policies, local hiring and deployment Completely automated and computerized HR process Head Finance / Admin Submission Officers - Head Quality and Audit Back Office Staff Head Security (IT & Physical) Runners Head - Legal / Compliance Security Guards 4 GTC (Global Training Centers) зво .、 One Dedicated Team (Global Resource Pool) 9,000+ Trained Employees (On-Roll + Associates) Corporate Presentation November 2017 | 29 TM

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