First Quarter Group Results
Strategies for Driving our Vision
1
Compete aggressively
for market share while
focusing on high
quality assets and
adopting cost
reduction strategies
Attracting cost effective
deposits from the retail end
of the market for
deployment in the corporate
segment with emphasis on
emerging sectors.
2
Deliver superior
service experience
to all our clients
and customers
■ Adopting efficient digital
channels.
■ Attracting talented people and
investing in training.
■ Employing cutting edge
technology.
■ Enhancing the experience of
customers with excellent
service.
3
Effective Risk
Management
Entrenching robust risk
management and corporate
governance practices.
■ Value preservation is
absolutely important.
4
Treasury
Management
☐
Taking advantage of our
liquidity in Naira and foreign
currencies to optimize yields in
the FX and money markets
5
Develop specific
solutions for each
segment of our
customers base
Leveraging our capabilities and
brand strength to consistently
meet our clients' needs.
■ Developing a robust platform
to serve as an integrated
financial solutions provider to
our diverse customers.
6
◉
Retail and Digital
Footprint
■ Official launch of the Zenith
Bank Intelligent Virtual
Assistant (ZIVA)
Deepening retail market
penetration using our digital
platforms.
Increasing the volume of
transactions processed on
our digital platforms.
© 2023 ZENITH BANK PLC | First Quarter Group Results Presentation to Investors & Analysts | Page 38View entire presentation