Commercial Bank Investment and Financial Highlights slide image

Commercial Bank Investment and Financial Highlights

Cost to Income Ratio improves as cost efficiency measures take effect Operating Expenses Cost to income ratio lower at 28.9% YTD 2019 v 33.5% for the same period in 2018 driven by a reduction in staff costs and G&A expenses. Staff costs reduced by 2.2% to QAR 503m YTD 2019 v 2018. G&A expenses decreased led by tighter control across all general and administrative spend. Continued focus on digital processes and tight expense management. In Qatar C/I Ratio reduced from 28.8% YTD 2018 to 25.7% in 2019. Alternatifbank C/I Ratio reduced from 50.6% YTD 2018 to 37.1% YTD Cost to Income Ratio Consolidated 45.7% 42.8% 37.5% 33.4% 33.5% 28.9% 2019. 2015 2016 2017 2018 9m 2018 9m 2019 Cost to Income Ratio Domestic 40.2% 38.0% 2015 2016 33.0% 29.8% 28.8% 25.7% 2017 2018 9m 2018 9m 2019 * Outsource service provider cost for 2017 was QAR 44m, which has now been brought in-house to subsidiary 27
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