Investor Presentaiton
The Clinical Services Framework Executive Steering Committee recently endorsed
the development of a contemporary clinical service plan to guide optimal clinical
service development across the health system. The clinical plan is part of the
project to update the Clinical Services Framework 2014-2024 and will include
involvement in the development of the new Major Health Project Governance
Framework.
A review of the WA Health Digital Strategy 2020-2030 was completed in July 2022,
and a project to re-baseline the strategy, estimated to be completed in 2023-24,
is underway. A dashboard was created in August 2022 to track the implementation
status of the strategy. A digital assurance strategy and framework is also being
developed to provide assurance that a systematic risk-based approach is being
considered for high value digital and information communication technology (ICT)
programs. In addition, an interim ICT governance model is in place as part of the
ICT Governance Transition Project endorsed by the Health Executive Committee.
The department has continued to empower value-based, data-driven decision
making through improved training, support and products for WA Health staff in the
application of data capture, transformation, business intelligence and visualisation
tools; with a goal of maturing the data and analytics capabilities of the entire
WA health system.
Critical initiatives progressed in 2022-23 include the development of data
products to facilitate the sharing of data for WA Health cross-sectoral,
cross-jurisdictional, and public reporting. This includes the release of Power
Business Intelligence (BI), Research Electronic Data Capture (REDCap) and
structured query language (SQL) training packages for WA Health staff.
Additionally, PowerBI and REDCap governance documents were released to
ensure the appropriate application of data capture and business intelligence
tools in the development of data products, aligned with mandatory legislation and
policies governing information access, use and disclosure. A data and analytics
community was also established to promote best practice use of tools across the
WA health system, allowing users to learn and apply that knowledge organically.
Throughout 2022-23 the department continued to provide oversight of the
performance of the WA health system. It also continued to enhance performance
monitoring and reporting particularly to inform and guide health service delivery.
The department, on behalf of the State Government, successfully negotiated and
delivered a new contract for the provision of ambulance services with St John
WA. The contract commenced on 1 January 2023 and covers a 5-year term. The
contract has been contemporised in line with other public private partnership
agreements to ensure it meets the needs of the health system now and into the
future. In developing the new agreement, the department engaged with clinical and
operational staff across the system to inform 150 hours of contract negotiations
in under 6 months. The new contract incentivises enhanced performance and
achieves greater collaboration and accountability. This contract also reduces
demand on hospitals through appropriate triaging and payment reforms, including
the cessation of the extended transfer of care payment.
As part of emergency department access reforms, the department is in the
process of expanding performance indicators to improve monitoring and
provide insight into processes and workflows to enable analysis of key issues
and responsive decision making at hospital and health service provider level.
Hospitals will have access to these additional indicators to boost accountability
and enhance performance monitoring capabilities. For added transparency, a
publicly available dashboard is being revised to include these measures and will be
launched in late 2023.
New time series predictive modelling of hospital activity is also being explored
to provide short-term forecasts of emergency, admission, and discharge activity
across the WA health system. An enterprise-wide data platform is being developed
by Health Support Services to enable real-time dashboard and snapshot
reporting. This platform will be used in conjunction with other existing reports to
aid in systemwide planning and performance, and the identification of localised
pressures across the patient journey.
The department is leading the development of a WA Aboriginal health dashboard
for enhanced and consolidated systemwide performance and progress monitoring
related to equity in health care access and health outcomes for Aboriginal people.
New performance indicators to measure variation in hospital diagnostic and/
or interventional procedures received between Aboriginal and non-Aboriginal
patients are also in development.
Contents
About us
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Significant issues Report on operations Agency performance Operational disclosures ⚫Key performance indicators • Financial disclosures and compliance • AppendixView entire presentation