Investor Presentaiton

How We Maximize Policyholder Lifetime Value M SelectQuote Seeks to Optimize all Components of Policyholder Lifetime Value Acquisition Costs Lead Close Rates Commissions Multi-channel lead scoring 1 Agent leveling system Favorable commission structures Optimized marketing spend 01010101 1010 1010 Sophisticated analytics Economies of scale Customer Retention Dedicated Customer Care team "Pods" established with select carriers Tailored retention strategies Higher quality leads Production bonuses Cross-sell > SELECTQUOTE 18

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