H1 FY23 Financial Performance
Payments Business - Overview
Transaction Value ($'billion)
Merchant Numbers¹ (#)
1
H1 FY18 H1 FY23 CAGR +27%
37%
31%
$21.7b
10%
30%
31%
24%
$12.1b
$11.1b
$8.5b
$6.5b
$5.3b
$15.8b
Merchant Churn (%)
9%
68%
13.7%
Bendigo
16,717
11.9%
H1 FY18 H1 FY23 CAGR +26%
11.8%
12.0%
11.7%
Bendigo
18,236
13%
Tyro
50,167
10.2% 10.1%
23%
27%
Tyro
43,318
36,720
23%
32,450
26,351
Churn by merchant numbers
Churn by transaction value
20,778
16,943
liill
9.3%
9.0%
8.9%
8.0%
7.7%
H1
FY17
H1
H1
H1
FY18
FY19
H1
FY20 FY21
H1
FY22
H1
FY23
H1
FY17
H1
FY18
H1
FY19 FY20
H1
H1
FY21
H1
FY22
H1
FY23
H1
H1
FY17 FY18
H1
FY19
H1
FY20
H1
FY21
H1
FY22
H1
FY23
•
Strong transaction value growth - up 37%
Record half-year growth 5-year CAGR at 27%
Benefit of external factors
COVID lockdowns
inflation and absence of
Tyro core transaction value $18.9 billion - up 42% with
average merchant size of ~$750,000
Bendigo transaction value $2.8 billion - up 11% with
average merchant size of ~$350,000
Hospitality up 60% | Health up 32% | Retail up 24%
Debit cards and LCR 49% | Credit cards 39% | EFTPOS
10% | International 2.3%
Tyro core merchant growth - up 16%
8,473 new applications (H1 FY22: 7,391) - Tyro Core
generating 7,583 + Bendigo 890 of applications
Record monthly new applications received in August
2022 -1,603
H1 FY23 averaging ~1,400 per month
Strongest growth in Health up 24%
Largest Tyro core vertical by merchant number
Hospitality with 34% followed by Health (29%) and
Retail (22%)
Micro 29% | Small 55% | Medium 13% | Large 3%
Industry leading low transaction value churn - 8.9%
Transaction value churn of 8.9% down from 9.0% in H1
FY22
Merchant number churn of 11.7% up from 10.1% in H1
FY22
The Bendigo customer base decreased by 1,519 merchants, however that decrease includes approximately 1,000 merchants who were in transit at reporting date and were neither recorded on Bendigo or Tyro systems.
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