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Investor Presentaiton

labor practices and work ethics* INDICATOR LA1 Total workforce by employment type, by employment contract, and by region. CONTENT 2012 MEXICO 2012 CAM 2013 MEXICO 2013 CAM % VS Associ- Total %W %M ates % VS Total Associ- %W %M % VS Associ- %W %M ates Total ates % VS Total Associ- ates %W %M Total number of associates: 100 217,450 52 48 100 30,796 40 60 100 212,541 53 • Management 1 2,561 1 328 34 66 1 2,672 31 69 • Non-management 99 214,889 99 30,468 41 59 99 209,869 53 464 47 100 31,312 1 349 47 99 30,963 Permanent associates: 94 204,887 52 48 98 30,104 41 59 96 203,892 53 47 98 30,541 41 59 • Full-time 84.4 183,613 89 27,455 39 61 83.3 176,956 52 48 89 27,755 • Part-time 9.8 21,274 9 2,649 57 43 12.7 26,936 56 44 9 2,786 Temporary associates: • Full-time • Part-time 4.5 5.8 12,563 9,802 49 51 22 692 38 506 32 68 1.3 2,761 1 186 55 6 12,063 о 122 46 2844 62 4.1 8,649 49 51 3.1 6,669 48 52 2 2 760 43 58 522 45 0.9 1,980 53 47 1 238 54 4 9,028 46 54 0 11 LA2 Total number of new hirees. •Temporary associates for Christmas season % VS Total Associ- ates %W %M % VS Total Associ- %W %M % VS Associ- %W %M % VS ates Total ates Total Associ- ates %W %M New associates 100 61,428 48 52 7,213 37 63 100 56,917 47 53 100 8,754 37 63 Age group: <25 59 36,092 41 59 57 26-30 15 9,188 51 49 31-35 9 5,818 60 40 36-40 7 4,417 63 37 >=41 10 5,913 60 40 52265 4,088 32 68 57 32,381 39 61 53 4,670 33 67 1,558 41 59 15 8,615 51 49 22 1,903 38 62 11 790 46 54 10 5,618 58 42 13 1,141 42 58 412 48 52 8 4,441 63 37 6 543 47 53 365 46 54 10 5,862 60 40 6 497 45 55% Associate turnover 100 107,305 44 56 10,332 34 66 100 110,567 44 56 100 8,754 49 85 Age group: <25 58 62,208 38 62 46 4,782 30 70 58 63,859 38 62 0 62 53 4,670 34 71 26-30 16 17,398 47 53 24 2,452 34 66 16 17,958 48 52 22 1,903 59 102 31-35 10 10,822 52 48 14 1,410 38 62 10 10,851 53 47 13 1,141 64 92 36-40 7 7,925 58 42 >=41 8 8,952 58 42 88 791 43 57 7 7,787 58 42 9 897 42 58 9 10,112 58 42 66 543 73 101 497 94 109 *Including Restaurants associates 2013 Financial and Social Responsibility Report 108
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