Investor Briefing - FY & Q4 2019
i&MBank
IPLC
UPDATE & STRATEGY
OPERATIONS
Ensuring business continuity and operations 24/7.
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Implementation of BCP policy
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Onboarding customers on digital channels (iClick, Mobile
Banking, USSD)
Health guidelines applied on all our branches
RISK IMPACT
Assessment ongoing on impact of pandemic on business
growth.
.
Close monitoring of high-risk businesses.
Implementation of BNR' key decisions.
Heightened measures to mitigate Information and cyber
security risk.
KENYA TANZANIA RWANDA MAURITIUS
EMPLOYEES
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Additional centers added to existing BCP center to ensure
business continuity and adhere to the health official's
recommendation to prevent the spread of the disease.
Additional measures cascaded & implemented on each unit
level.
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Prompt and regular communication to all staffs.
•
Transport facility to facilitate movement during lockdown.
I&M Rwanda - Investor Briefing - FY & Q4 2019
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