Sustainable Social Economic Empowerment
We are Agile
Fast | Adaptable
Operational efficiency with
93%
of our transactions in alternative
channels. We have been able to offer
uninterrupted services on these
channels.
Staff Productivity
•
Supporting new ways of working.
.
+25% Pre-provision return per staff.
•
Enhanced digitization of internal bank processes and
engagement platforms, to ensure contactless
capabilities for both customers and staff.
.
•
New Core Banking Platform implementation on track.
Expected Key benefits include enhanced;
Business agility & Innovation.
• Customer experience
•
•
Cost management
Analytics
• Process automation & Digitization
Proactive Regulatory compliance including measures put in place to mitigate the adverse economic impact due to the ongoing pandemic
GO
BANKView entire presentation