ALM Strategy and Insurance Market Opportunities
Executive summary: H1 FY24
Revenue & Scale
Profitability & Cost
I
$
Customer & Capital
Growth
10%
Individual
%
CY
26.2%
*****
CY
86%
New Business
Margin (NBM)
PY
26.2%
+
13th month
persistency
PY
87%
WRP
Market
Share
15.7%
Rs (Bn.)
136.4
Renewal
premium
EO
Growth
14%
Value of New
Business
(VNB)
Rs (Bn.)
14.1
Claim settlement
ratio (FY23)
Growth
10%
Overall 99.7%
Individual 99.3%
Rs (Bn.)
2,649
AUM
Growth
18%
وفة
Rs (Bn.)
7.9
FY23
35
Profit After
Tax (PAT)
Complaints per
10K policies²
Growth
15%
FY22
25
Rs (Bn.)
429.1
CY
19.7%
Sep'23
194%
IEV
Total exp.
ratio¹
Solvency
Mar'23
203%
EVOP
16.4%
PY
19.3%
1. Total Expense Ratio is calculated as total expenses (including commission) divided by total premium
Complaints data (excluding survival and death claims). Complaints per 10K policies on merged basis for FY22: 40
Note: H1 FY23 metrics across the presentation are on a merged basis and comparable to H1 FY24 metrics
2.
2
HDFC
LifeView entire presentation