Investor Presentaiton

Supporting our customers There is a diverse range of services and partners available to support customers and manage collections at all stages of the lifecycle · Key Priorities Actively managing the upcoming fixed rate towers by proactively assisting customers to a solution Helping families to stay in their homes by actively managing our home loan arrears portfolio. Supporting our customers with tailored financial assistance solutions. 48 40 40 28 Mortgagees in Possession (As % of total home loan balances) 0.021% 0.018% 0.013% 0.008% 0.007% 0.005% Jun 19 Jun 20 Jun 21 Jun 22 Jun 23 Home Loans Under Active Financial Assistance ($m) ..... 54 73 72 42 65 62 63 80 64 88 71 68 64 99 65 62 69 Dec 23 68 69 Jul-22 Aug-22 Sep-22 Oct-22 Nov-22 Dec-22 Jan-23 Feb-23 Mar-23 Apr-23 May-23 Jun-23 Jul-23 Aug-23 Sep-23 Oct-23 Nov-23 Dec-23 Financial Assistance & Collections Strategies • • Short Term Pay Arrangements Payment Deferrals Partial Payments Mid Term Six Month Serviceability Arrangements Temporary Interest Only Payments • • . Permanent Term Extensions Debt Consolidation Loan Restructures Settlements 29/Investor Presentation Great Southern Bank

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