Retail Banking Financial Update

TRACK RECORD OF DELIVERING STRONG RESULTS Key medium-term targets remain unchanged ROAE 20%+ 26.4% 26.1% 25.2% Nominal Real 27.0% 13.0% Loan book growth 21.4% 18.9% 17.4% c.15% 19.0% 22.0% 10.2% 15.9% 2017 2018* 2019** 2020 • ROBUST CAPITAL MANAGEMENT TRACK RECORD " 2017 2018 2019 2020 REGULAR DIVIDENDS GEL MILLIONS Capital position: aiming to maintain c.200bps buffer for CET1 and Tier 1 capital ratios over minimum regulatory requirements in the medium-term Maintain regular dividend payouts: aiming 25-40% dividend payout ratio. Resuming dividend payout depends on new capital requirements schedule to be released by the NBG GEL 648mln+ cash dividend paid during 2013-2019, within the targeted payout range Adjusted for GEL 30.3mln demerger related costs, GEL 8.0mln demerger related corporate income tax gain, GEL 30.3mln one-off impact of re-measurement of deferred tax balances and GEL 3.9mln (net of income tax) termination costs of the former CEO Adjusted for GEL 14.2mln (net of income tax) termination costs of the former CEO and executive management Dividend yield is calculated based on the closing price of shares immediately prior to ex-dividend date PAYOUT 30% RATIO: 36% 33% 34% 32% 30% 30% 4.0% 4.2% 3.1% 3.1% 3.2% 2.4% 2.7% 122 124 98 102 72 80 51 2013 2014 2015 2016 2017 2018 2019 Total dividend paid during the year Dividend yield*** 13

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