Building the Replacement Infrastructure for the World's Money

More customers join each year, and they stay with us. Volume (£bn) 104.5 24.2 76.5 18.3 54.4 41.7 16.0 80.3 27.2 14.0 58.2 10.5 38.4 27.7 16.7 FY19 FY20 FY21 FY22 FY23 ■From new customers From existing customers 1 Volume retention measured as the volume moved in a fiscal year by existing customers who joined Wise before that year, compared to the total volume moved in the preceding year. 4.5m customers joined in FY23 (+c.40% YoY) >100% volume retention (average FY19-23)1 35

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