Financial Overview and Strategy

Customer franchise Q4 FY18 26.22 MM 19.77 MM Total Franchise Credit segment filter B BAJAJ FINSERV Q4 FY19 Q3 FY19 34.48 MM 32.57 MM 26.93 MM 18.88 MM Overall Cross sell franchise 25.89 MM 25.30 MM 24.29 MM 17.22 MM Non delinquent customers 23.26 MM 22.07 MM Cross sell franchise 15.43 MM 20.67 MM 19.69 MM Addition of 0.98 MM Cross sell franchise in Q4 New to Bajaj Finance Customers Q4 FY18 14,11,324 Q1 FY19 20,71,054 Q2 FY19 17,69,841 Q3 FY19 25,14,930 Q4 FY19 19,17,490 Growing customer cross sell franchise by 25-30% every year... 29

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