Investor Presentaiton
HBMX
Wholesale
1.
North America Corridor, comprising Mexico, Canada and the USA
Retail
HSBC in Mexico
2018-2020 strategy remains in place
Two main strategic pillars...
(i) Fully leverage our retail scale to reach a 10% market share (to match our branch market share),
(ii) Become the leading wholesale bank for international customers and local customers with transaction banking needs.
...and ten strategic initiatives:
1 Leverage scale
2
SMES
3
4
Open Economy:
International
Connectivity / NAC
Deepen relationships
with clients
Client-focused
5
Markets franchise
Financial rime Risk
6
Management
7
Digital
Client service and
8
client perception
9
People: culture and
talent
10
IT transformation
■
Leverage retail scale in Mexico by adding product, digital and risk capabilities, growing our client base
and improving product penetration
Catch-up from an underweight market share position (<3%); capture the opportunity in the profitable
and fast-growing SME segment (market credit growth of ~13%)
Fully capture the international connectivity of Mexico by developing business within NAC1 and with
other relevant corridors in Asia, Europe and Latin America
■ Use HSBC's global competitive advantages and HBMX's tailored services, products and platforms to
deepen transactional relationships with clients
Develop a Markets franchise on Corporate and Institutional Sales by using the bank's global platforms
and extensive corporate client base
■ Enhance Financial Crime Risk Management allowing for a sustainable and sound growth
Capture the opportunity presented by the low mobile/internet banking usage in Mexico
■ Deliver more efficient client service to improve customer journeys, and enhance our reputation by
strengthening brand awareness
■ Sustain our unique culture, and compensate to attract and retain the best talent
■ Maintain and enhance a stable and fully reliable IT platform to serve the needs of our customers
PUBLIC
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