Investor Presentaiton

Fix. Risk management and culture Capability and capacity Added over 100 resources for credit decisioning, risk reporting and stress testing CORE1 Program • • Integrated plan approved by APRA 7 April 19 Workstreams, clear accountability Multi-year timeframe - quarterly assurance reporting, published each half Financial crime program Capability and capacity 60% increase in team More than doubled people investigating and reporting on financial crime Progress Addressed matters identified in the AUSTRAC Statement of Claim Upgraded risk assessment methodologies and monitoring solutions 250% increase in customer reviews assessing high risks more frequently - 1 CORE is customer outcomes and risk excellence. 8 Westpac Group 2021 Interim Results Presentation & Investor Discussion Pack Westpac GROUP

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