Q1 Financial Results Fiscal Year Ending March 2024
DX
Contact Center / BPO
Integrating strengths of both companies to
become leading digital BPO company
Formed new company via management integration
KDDI Group
KDDI Evolva
Mitsui & Co. Group
1st
Contact Center / BPO Industry
2nd largest in industry
Relia, Inc.
ā Altius Link
Strengths of New Company
CX improvement proposal
through digital contact center
Global expansion including
North America and Asia
*
s
Altius Link
3rd
KDDI
evolva
Relia
Revenues
240+ bil. yen
*
Economies of scale and
synergies for further growth
Note) Digital BPO: Method outsources series of operations through AI and other digital technologies to improve efficiency, rather than outsourcing only human resources
Aggregate of both companies' FY2022 full-year results; KDDI Evolva includes inter-group sales.
I
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