Investor Presentaiton

that the built-in features have the barriers properly erected to go on air. SECURE IDENTIFICATION We employ advanced technologies such as facial biometrics and the liveness feature to verify client identity. In the account opening process, the bank asks the person to register their face, scan their document, and provide some other personal data. These features serve to confirm that the person making the request is the same person identified in the document, but also to make sure that there is a living person holding the device. If confirmation does not happen automatically, an alert signal is issued and the account opening process is interrupted so that the inconsistency can be checked. In all accesses, the identity check methods at the bank consider passwords, security certificates, cell phone in use, behavior pattern, among others. The bank also imposes security barriers to prevent a third party from being able to access the client's account. Through a process called secure device activation, the app asks clients to enter a six-digit password and undergo facial recognition whenever they access the bank's app for the first time on a new cell phone. If the user's face matches the one registered when opening the account and he/she enter the password correctly, a token is installed on the device. Only with this token installed and verified it is possible to carry out financial transactions, for example. By doing this, the bank understands that the client has switched devices, validates the token on the new device, and disables the old one. From the second access on, facial biometrics is no longer necessary. The client simply enters the six-digit password and the app itself takes care of verifying the mobile device's token. Cell phone or card blocking In the event of theft or loss of the mobile device with the C6 Bank app installed, it is possible to block the bank app very easily through the Relationship Center. If the credit card is lost or stolen, the client can block the card for use in the bank app. Later, if the client finds or recovers the card, for example, they can unblock it again through the app right away. The feature is available for both the physical and virtual cards. Virtual card for online shopping With the virtual card, the client can shop online with greater security. In addition, the virtual card's security code is periodically updated by C6 Bank, preventing a criminal who obtains the card data from being able to use it after this period. لیا

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