RBC Business Segments Overview

Insurance RBC We provide a wide range of life, health, home, auto, travel and wealth accumulation solutions to individual and group clients across Canada and offer reinsurance solutions for clients globally ■ ■ Improving distribution efficiency Delivering multi-line "insurance advice for your life" through an integrated product portfolio Focusing on delivering strong results through efficient and effective proprietary channels and strengthening our position in profitable third-party distribution channels Deepening client relationships Providing a comprehensive suite of RBC Insurance products and services through cross-sell strategies to continue to meet our clients' unique insurance needs Simplifying the way we do business Enhancing and streamlining all processes to ensure that clients find it easy to do business with us Pursuing select international opportunities to grow our reinsurance business Pursuing niche opportunities, diversifying risks and growing our reinsurance business to generate stable and diversified earnings Revenue and Net Income Premiums and Deposits (1) ($ millions) ($ millions) 15.3% 4,897 4,964 10.0% Net Income 12.5% 1,905 2,053 Q1/2014: $157 MM 3,928 Q1/2015: $185 MM 5,164 1,966 4,849 4,924 2,487 2,580 2,745 2,992 2,911 1,892 1,962 1,282 402 781 713 713 512 1,4903) 2,362 2,344 2,419 1,276 1,238 595 770 701 645 575 593 2012 2013 2014 Q1/2014 Q1/2015 Canada International & Other Net Income Adjusted Net Income (2) 2012 Canadian Insurance 2013 2014 Q1/2015 International Insurance Acquisition Expense Ratio Q1/2014 Investor Relations (1) Acquisition Expense Ratio calculated as Total Acquisition Expense/Net Premiums. (2) Adjusted net income excludes a charge of $160MM ($118MM after-tax) as a result of new tax legislation in Canada in Q4/2013. This is a non-GAAP measure. For additional information, see slide 23. (3) Q1/15 revenue included the impact of the FV change ($755MM) due to the decline in interest rates. 15

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