Investor Presentaiton

Structural shifts in the automotive industry INFOMEDIA™ AUTOMATION & ELECTRIC VEHICLES Global automakers have accelerated plans to introduce EV models. Complex transition from ICE - Hybrid - EV likely over the next 5-15 years. Parts and service will become more complex CONNECTIVITY Consumers demand cars to be an extension of their digital lives; automakers demand solutions that capture, aggregate and connect disparate data sources to predict customer needs VALUE OF AFTERSALES & THE CAR PARC Existing car parc is more valuable with increased demand & premium pricing in 2nd hand car market. Demand for parts & service aftersales is on the rise with a rise in the number of older cars on the road. Increased demand for digital solutions to improve customer experience and brand loyalty Parts MICROCAT. Service SUPERSERVICE™ Data, analytics & Nidasu INFODRIVE™ E-commerce SimplePart▪▪▪ DIGITAL SOLUTIONS Automakers and dealers are actively pursuing digital solutions to replace manual processes, drive productivity and create consistent, satisfying brand experiences VEHICLE OWNERSHIP STRUCTURE Lesser area of focus in ongoing pandemic although planning alternate ownership structures is a key area of focus for automakers in the medium term Empowering Automotive Aftersales 8888 ด D DEALERSHIP EVOLUTION Ongoing lockdowns and restrictions have impacted dealers. Trend of smaller regional dealers consolidating into larger groups continues. Focus narrows on efficiency of the dealership. Dealerships will increasingly become brand experience hubs as more vehicles are purchased online 16

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