2021 Stakeholder Sustainability Report
A MESSAGE FROM OUR
PRESIDENT & CEO
2021 SUSTAINABILITY
HIGHLIGHTS
ABOUT MOODY'S
BETTER BUSINESS
BETTER LIVES
BETTER SOLUTIONS
APPENDIX
Moody's 2021 Stakeholder Sustainability Report
66
Employee turnover, new hires and
open positions
Like most other companies, we experienced an increase
in voluntary turnover, likely due to the effects of the
COVID-19 pandemic on the labor market. Additionally,
we saw an increase in unfilled skilled positions due to
intensified hiring to support growth in key areas. As the
competition for talent intensifies, we continue to invest in
employee engagement and well-being as key elements of
our talent retention strategy.
Employee turnover rate
7%
4%
2020
13%
Voluntary turnover
Involuntary turnover
2021
New employee hires
2,728
1,432
2,707
2019
2020
2021
Talent Attraction¹
2020
2021
Number of unfilled skilled
positions (rounded)²
40
320
3%
Open positions filled by internal
candidates in calendar year
20%
28%
Average hiring cost/FTE
(USD, rounded)
$7,000 $5,500
1 The data represents approximately 90% of employees (excludes certain non-wholly-owned subsidiaries and newly acquired companies not integrated in Moody's IT systems). In addition, RMS is
in the process of integration and will be reported in these metrics next year.
2 Positions that had been open for 90 days or longer as of December 31 of each respective year.
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