Travel and Financial Services Ecosystem Investment Pitch slide image

Travel and Financial Services Ecosystem Investment Pitch

1 Cohesive travel services ecosystem 2 Resilient financial profile B) Invest. 3 Solid platform for future growth Key Initiatives - Online and Digital Technology Customer Experience Integrated Customer Self Service Module- for both the Holidays and Forex apps, providing customers the ability to track their holiday/forex bookings and more Click2Book drives growth in Business Travel iBook: A unique travel management tool for corporate clients Sabre Workspace launched to benefit business travellers Engage: SOTC's new post-sale customer app SOTC implements Optical Character Recognition (OCR): Solution for passport scanning, thereby increasing accuracy and efficiencies in visa processing Sales Productivity Voyager a dynamic FIT package building platform enabling ease of customisation iLead and Astra: CRM integrated app and advanced web technology platform Efficiency Enhancement Tejas - Sales Analytics Programme: to leverage analytics to improve lead conversion and productivity by prioritising leads Latest initiatives • • Strategic investment to acquire 24% stake in Ithaka- chat based mobile application Focused on serving FIT (Free Individual Travellers) customers by recommending authentic local experiences for different destinations and helping plan their trip and book activities, hotels and flights. Investing in digital technology to build tailored solutions to deliver differentiated, personalized experiences Thomas Travel Smooch Cook thomascook In
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