Financial Performance and Remediation Update

DEPOSITS & TRANSACTION ACCOUNTS DEPOSIT REVENUE ($m) 66 CUSTOMER DEPOSITS BY INTEREST RATE¹ (%) 100 1,623 1,541 $285bn of deposits already 27 24 1,407 22 80 at or near zero interest rate 1,303 22 60 1,596 1,517 40 $137.1bn $147.8bn 1,385 1,281 20 20 $76.4bn $15.5bn $3.5bn 0 Mar 20 Sep 20 Mar 21 Sep 21 less than or between between between equal 0.01% ■ NII ■ OOI 0.02% to 0.25% 0.26% to 0.50% 0.51% to between 0.76% to 0.75% 1.00% CUSTOMER DEPOSIT BALANCES BY PRODUCT ($bn) 141 131 121 111 127 109 116 120 97 108 93 86 $11.9bn more than 1.00% 32 36 42 22 30 33 33 35 Mar 20 Sep 20 Mar 21 Sep 21 Mar 20 Mar 21 Sep 20 Sep 21 Mar 20 Sep 20 Mar 21 Sep 21 Mar 20 ■NBIs ■Transaction ■Savings Sep 20 ■Term Deposits Mar 21 Sep 21 Mar 20 Sep 20 Mar 21 Sep 21 ■ Offsets (1) Australia only, as at 30 September 2021. Customer deposits exclude home loan offsets, and set-off facilities National Australia Bank

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