Market Leader with Potential for Further Penetration
... Transforming the Bank and Creating Value to Shareholders
From Enabling Cost optimisation
To Driving sales and revenue
Scaling up digital transformation
Improve customers' experience and business
efficiency while enhancing service offering
Bank committed to continue investing
Progressing to accelerating and enhancing
digital offerings
QuickLoans
60%
New to Lending customers
QuickLoans disbursed
75%
Enhance user experience and launch new digital
products
of eligible personal loans
79%
Digital transactions ratio
94%
Improve traffic generation and optimise
conversion
Building digital foundations
281k
Active digital users
ā 52%
427k
Cross-selling banking products to individual and
business digital economy platforms clients
123
Branches
86
Branches
60
+30%
4,355
FTEs
3,672
FTEs
+21%
2,883
2017
2019
Note 1: Launched on 12 Jan 2023
1Q2023
2023+
39View entire presentation