Investor Presentaiton
Q1'21 Highlights
Mexico
"Santander México, one of the leading financial group in the country,
focused on commercial transformation and innovation"
Branches
1,376
Employees
23,280
Loyal customers (mn)
3.7
2
■
Digital Customers (mn)
5.1
Strategic priorities ■■
To become the leading bank in terms of customer experience, leveraging new tools
and process improvement
Maintain strong growth rates in loyal customers, as well as increase presence in
high-potential businesses
Customer loans (EUR bn)
31
Customer funds (EUR bn)
42
Strengthen our corporate business to maintain our position as market leaders in
value-added products
Underlying attributable profit (EUR mn) 182
Underlying ROTE
13%
Accelerate technological transformation and digitalization, by increasing our
capabilities to improve the operating model, IT performance and information security
Santander
Note: Customer loans: Gross loans excluding reverse repos. Customer funds: customer deposits excluding repos + marketed mutual funds
More information on https://www.santander.com/en/about-us/where-we-are/santander-mexico
24View entire presentation