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No. 46 of 2012 [Rev. 2016] Consumer Protection (b) leases for an indefinite term or that are renewed automatically until one of the parties takes positive steps to terminate them; and (c) residual obligation leases. 73. Representations (1) Any person who makes representations or causes representations to be made about the cost of a lease, whether orally, in writing or in any other form, shall do so in accordance with the prescribed requirements. (2) Every lessor shall deliver a disclosure statement for a lease to the lessee before the earlier of- (a) the time that the lessee enters into the lease; and (b) the time that the lessee makes any payment in connection with the lease. (3) The disclosure statement for a lease shall disclose the prescribed information. 74. Disclosure statement (1) The maximum amount of compensation that may be charged to a lessee by a lessor for termination of a lease before the end of the lease term may be limited as prescribed. (2) The maximum liability of the lessee at the end of the term of a residual obligation lease after returning the leased goods to the lessor shall be the amount calculated in the prescribed manner. PART IX - PROCEDURES FOR CONSUMER REMEDIES 75. Application of Part This Part does not apply to remedies claimed in respect to unfair practices under Part III. 76. Form of consumer notice (1) If this Act requires a consumer to give notice to a supplier to request a remedy, the consumer may do so by giving notice in accordance with this section. (2) The notice may be expressed in any way, as long as it indicates the intention of the consumer to seek the remedy being requested and complies with any requirements that may be prescribed. (3) Unless the regulations require otherwise, the notice may be oral or in writing and may be given by any means. (4) If notice in writing is given other than by personal service, the notice shall be deemed to be given when sent. (5) The consumer may send or deliver the notice to the address set out in a consumer agreement or, if the consumer did not receive a written copy of a consumer agreement or the address was not set out in the written agreement, the consumer may send or deliver the notice- (a) to any address of the supplier on record; or (b) to an address of the supplier known by the consumer. 77. Consumer agreements not binding (1) A consumer agreement is not binding on the consumer unless the agreement is made in accordance with this Act and the Regulations. 32

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