AvePoint Investor Day Presentation Deck
Appendix - Customer Metrics
CUSTOMER COUNT
Total Customers
RETENTION RATES
Gross Retention Rate
Gross Retention Rate (FX Adjusted)
Net Retention Rate
Net Retention Rate (FX Adjusted)
ATTACH RATES
% Customers with 500+ Employees Taking 2+ Products
% Customers with 500+ Employees Taking 4+ Products
% Customers with 500+ Employees Taking 2+ Suites
2019
5,280
2019
84%
84%
106%
107%
2019
35%
20%
13%
Retention rates include ARR from migration products and are for all customers.
2020
8,483
2020
83%
83%
105%
105%
2020
42%
25%
18%
â’¸AvePoint, Inc. All rights reserved. Confidential and proprietary information of AvePoint, Inc.
2021
12,521
2021
87%
87%
110%
110%
2021
45%
24%
20%
2022
17,085
2022
86%
87%
103%
107%
2022
48%
24%
23%
Ave Point
INVESTOR DAY
2023View entire presentation