Infrastructure and Services Unit Overview

Services Unit - ICT Market Growth and Revenue breakdown Growth in Corporate ICT Market Customer Base (in BPs., %) CAGR '19-'24E 2019-24E CAGR: 4.0% $102.4 $93.2 $85.9 $84.0 $76.9 $67.3 $60.3 IT Telecom - Managed Network Telecom Internet & Data 9.9% Financial Services 12% 3.0% Telecom Voice (3.3%) (14.7%) 2012A 2014A 2016A 2018A 2020E 2022E 2024E Axtel - Confidential Information - For Recipient's Use Only 13 Government 21% SME 32% Large Corporate 35% 18,000+ Total Customers 21 of top 35 customers have average tenure with Alestra of more than 8 years 90% of the most relevant Financial Institutions in Mexico are Alestra's customers axtel

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