Maybank Earnings Summary Q3 & 9M FY2020

34 Community Financial Services: Overview of Malaysia Portfolio Total CFS loans on an upward trend of 7.5% YoY and 6.8% YTD Ann. Total CFS deposits increased by 9.8% YoY driven by CASA growth of 23.6% RM billion +7.5% YoY +6.8% YTD Ann. 243.2 226.1 231.3 43.2 44.4 46.8 182.9 186.9 196.4 Sep 19 Dec 19 ■Consumer BB + RSME Sep 20 Wealth Management segment's TFA grew 11.5% YoY to RM234.5 billion RM billion RM billion +9.8% YoY +10.0% YTD Ann. 200.0 204.3 219.6 66.3 62.1 65.4 137.9 138.9 153.3 Sep 19 Dec 19 Sep 20 Consumer ■BB + RSME Maybank2u 1-month active users grew 13.7% YoY driven by mobile users growth M2u 1-month active users +11.5% YoY of which Mobile 1-month active users +11.8% YTD Ann. +13.7% YoY 6.58 234.5 210.3 215.5 5.78 In million +32.3% YoY 4.55 3.44 Sep 19 Note: Dec 19 Sep 20 • TFA: Total Financial Assets (Deposits, Investments, Financing & Protection). TFA for total Individual customers (excl. NPL) amounted to RM352.8 billion as at Sep 20, RM327.7 billion as at Dec' 19 and RM321.9 billion as at Sep' 19. Sep 19 Sep 20 Sep 19 Sep 20 Maybank

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