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Investor Presentaiton

34 ANNUAL INTEGRATED REPORT 2021 | AXTEL USING THIS PROCESS, WE HAVE MAINTAINED AN OPTIMAL DAMAGE MARGIN DURING CRITICAL WEATHER EVENTS axtel F0162 axtel = Due to the effects of climate change, the number of weather events has increased in recent years. In 2021 there were six events that impacted cities where we have infrastructure: ל February. Frost in the north of the country limited the energy supply at 187 network sites. During this event there was no impact on our services. April. A storm in the city of Nuevo Laredo resulted in the collapse of a tower that impacted the last-mile access of 65 customers. However, our backbone infrastructure was not impacted. August. Hurricane Grace (CAT 4) hit the states of Quintana Roo, Yucatan, Campeche, and Veracruz, affecting the access infrastructure of more than 80 customers. This damage was mitigated and services were recovered in record time. August. Hurricane Nora (CAT 1) hit the Pacific coast with minimal impact on last-mile access. September. Tropical Storm OLAF affected few last-mile accesses on the Baja California Peninsula. October. Hurricane Pamela (CAT 1) made landfall in the state of Sinaloa, resulting in last-mile access damage and outages. In addition, this year we performed 236,000 preventive maintenance routines throughout the network to maintain availability and guarantee operations during critical events caused by climate change.
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