Investor Presentaiton

OPERATIONAL EXCELLENCE Culture of continuous improvement drives efficiencies and margin improvements LEAN SIX SIGMA TOOLS UTILIZED MEASURES OF SUCCESS 5-S WIP Reduction VA/NVA/BVA Analysis Spaghetti Diagram SIPOC VSM Kaizen Internal Process Processes that consume (T) Time (I) Inventory (M) Motion (W) Waste (O) Overproduction (O) Overprocessing (D) Defects internal resources, drive operational costs, and affect service quality FOCUS AREAS Cost Structure (2017) Semi- Variable SG&A Fixed G&A 1M+ SF of facility space eliminated1 Labor-to-Revenue ratio improved in 3 of last 5 years² Warehouse optimization Space, inventory, labor, and fabrication All Other Variable COS Variable Labor COS Show site Distribution and construction 1 Reduction in square feet of facility space since 2008. 2 Improvement measured on Base Same-Shows; the ratio of labor-to-revenue (LTR) is affected by many factors, including labor productivity, labor rates, pricing and mix of business. VIAD 38

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