Financial and Liquidity Management Strategy

Results Total income declined YoY due to impact of the pandemic in NII and net fee income, although customer revenue stabilises in Q3'20 Total income (EUR mn) 354 317 324 305 305 3Q19 4Q19 1Q20 2Q20 3Q20 Santander (1) Other includes gains/losses on financial transactions and other operating income. Q3'20 Q3'19 YoY (%) QoQ (%) Net interest income Net Fees 594 644 -7.9 -3.2 274 286 -4.2 +5.4 Customer revenue 868 931 -6.8 -0.6 Other 96 90 +7.2% +37.5% Total income 964 1,021 -5.5 +1.6 15

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