1Q 2023 Investor Presentation slide image

1Q 2023 Investor Presentation

Retail Focus on building two customer franchises Focus to date Wealth Segments Acquisition focused on classic segments Future Focus Gold, Platinum, Diamond, and Private segment customers driving majority of deposits Digital capabilities to acquire customers Digitally-savvy Affluent and HNW 2 Digitally-savvy 3 Youth مصرف الإنماء alinma bank Customer experience and operational excellence Alinma Retail Vision Experienced professionals and self-employed Saudis 35-50 year-old customers in the wealth segment Young Saudi professionals and University students 18-35 year-old customers in the wealth segment Drive growth in deposits Drive growth in Financing Reinvent the experience and improve multi- channel delivery Enhance experience around digital journeys and in-branch services Elevate customer engagement through tailored services and products "Be the most digitally advanced, fastest, and most convenient Retail Bank in KSA" Launch of New Tailored Products Initiatives Completed to Date: Key Achievements 12/18 initiatives completed 1Q 2023 Launched Launched new Personal commodity 67% Finance based "Equity Product Release" Launched Off-plan commodity product 1Q 2023 INVESTOR PRESENTATION "Against Portfolio" New Operating Models and Effective Processes Continue Implementation of branches merger plans Implemented a revamped loyalty program "Akthar" with many enhanced features & new redemption options Distribution Expansion Expansion of TCR machine installations 10 Merged branches 2 New Private Centres 11/48
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