Investor Presentaiton
2 Streamlining Service Delivery
Service Alignment Initiative Efforts Resulting in Upgraded Talent and Enhanced Client Experience
Optimizing Headcount
Hire high-quality talent (e.g., education, diversity,
veterans, etc.) in new scalable, lower-cost locations
to refresh our workforce
Streamlined Geographic Footprint
US Non-Sales Locations
Co-locate "Intact" teams to work collaboratively
across traditional BU lines, improve client
satisfaction and enable greater associate
engagement and career opportunities
(34)
5
LO
(23)
1
(11)
110
56% Net Reduction
Continued efforts have streamlined delivery footprint
by exiting smaller, sub-scale locations and reducing
home-shore population by moving these service
roles to new, large-scale locations in Augusta GA,
El Paso TX, Orlando FL, Norfolk VA and Tempe AZ
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Beginning Exits Openings Exits Openings Exits Locations
Locations
Copyright 2017 ADP, LLC.
27
FY17
FY18F
FY19F
ADP
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