Investor Presentaiton

G&W GENESEE & WYOMING | 2021 ESG REPORT BECOMING THE COMPANY OF CHOICE FOR OUR EMPLOYEES WYOMING Freightliner. MAERSK MAERSK OOOL DEVELOPING A TALENTED WORKFORCE Employee Education & Training Programs G&W is developing our workforce for the future and building the next generation of leaders by creating learning and development opportunities for all our employees. We offer training and development programs aimed at reducing workplace injuries, advancing leadership skills, and building on our employees' interests and talents. Some of the education and training programs we deliver include Target Zero, Leading Forward, and Structured Problem-Solving - all designed to raise risk awareness, develop employee leadership skills, and enhance the company's culture. Since the pandemic, G&W has switched to virtual training for our Leading Forward and Structured Problem-Solving courses to continue to provide these important resources to our employees while adhering to public safety regulations. In addition to these programs, G&W offers more than 35,000 certification training courses. Standardizing Conductor Training Programs In the spirit of continuous improvement, we standardized our conductor training in 2020 to ensure consistency in safety and compliance education. The modules that make up this program are taught by certified peer trainers from within the organization who exhibit strong safety and operating skills. These trainers are mentored to provide a higher and more consistent level of training, while building trust and bonds across the organization. "After the training module at G&W changed to its current form, I could immediately see the positive outcome. When our students come for the 2-week conductor class, they have a much better understanding of safety rules and the tasks that are required for a successful conductor." Bryan Kirby, Manager of Training, G&W's Northern Region 525+ Number of employees graduating from the Leading Forward program since 2016 233 Number of conductors and engineers successfully completing the 11-day training course since 2020 18

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