Bank of Georgia Growth and Reform Strategy
RETAIL BANKING | DIGITAL PENETRATION
mBank/iBank statistics
Number of Active Users | '000
Number of transactions (millions)
mBank
569
12.8
15,000.00
საქართველოს ბანკის
481
506
10.8
მობილბანკი შენი
23.000.00
.000.00
452
417
9.5
მობილური ცხოვრებისთვის
15,000
8.1
7.0
www.mBank.ge
11.5
9.5
8.2
6.7
5.5
1.5
1.4
1.3
1.3
1.3
4Q18
1Q19
2Q19 3Q19 4Q19
4Q18
1Q19
2Q19
3Q19
4Q19
iBank mBank
Digital vs non-digital transactions
Number of transactions in millions
Transactions breakdown by channel | 2019
49.1
7%
45.0
45.6
21%
42.1
41.5
16%
93.2%
share of
digital
transactions
3.7
3.2
3.3
3.2
3.4
4Q18
1Q19
2Q19
3Q19
4Q19
- Through tellers
-Through digital channels
56%
mBank/iBank
ATMs
BANK OF GEORGIA Information on this slides depicts the usage of digital and non-digital channels by individual customers
Express pay terminals
Branches
+8.5% YoY
-7.9% YoY
65.00
518:00-2
760C
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