UK Platform Transformation Programme slide image

UK Platform Transformation Programme

£m Optimisation focussed on addressable cost base 1. 2. 2018 Total costs Addressable costs Contribution to optimisation Optimisation: A phased, multi-year approach 555 18 105 120 ~300 312 Front office IT & & operations Development Phase: 1. Operational efficiencies Targeting -15% reduction of addressable cost base Programme of activity: c.35% Impact/ outcome: c.50% • • • Efficiency initiatives to deliver improvements in operational performance Support services focussed Targeting c.2 percentage point improvement in operating margin by 2020 and a further 2 percentage points by 20211 c.£75m² one-off costs to deliver c.15% Timeline: Support services Other 2019-2021 The Group noted in its 1Q 20 Trading Statement, published 21 April 2020, that it no longer expects to meet its targeted 27% operating margin for 2020 due to lower market levels leading to lower AUMA and hence revenues. It should equally be noted 2021's operating margin target will be subject to market performance. Includes £7m incurred in 2018. Quilter 23
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