Insurance Market Analysis
Demand insights
Insurance awareness & perceptions:
ā Insurance not spontaneously
mentioned as a mitigation strategy
Despite quite high penetration
ā Across the board awareness, but
detailed understanding lacking
Fine print remains a challenge
"Insurance is like savings, it is money
that one sets aside for when one needs
it. But right now we cannot save; the
money that we earn is not enough yet
for us to save."
"If there is any trickery, any fraud, they
don't pay out. I think that this is fair.
What isn't fair is that they don't pay out
if premiums are in arrears."
"I think it was the fine print that
complicated the situation when my
father became an invalid. Neither he
nor we understood that he was entitled
to a disability pension. We only found
that out after he died."
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