Digitalisation and Value Creation

Consistently superior returns from Digital segment over time Profit and loss (S$bn) 2015 2017 2015 2017 D D Share of total (%) Digital increasingly material Customers (m) 1.9 2.3 33 39 Strong growth momentum Income 2.0 3.1 49 60 - driven by customer Costs 0.8 1.1 40 48 migration and uplift in income per customer Profit before allowances 1.2 2.0 58 68 Key indicators Income per customer (S$'000) 1.1 1.3 2X 2X Differential over T Digital increasingly valuable Higher income per customer Cost-income ratio (%) 40 34 -18pp -20pp Lower CIR Return on equity (%) 25 27 +8pp +9pp Higher ROE Customer base as of Jun 2017; other 2017 figures annualised based on 1H17, where applicable; numbers have slight rounding differences DBS 10

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