Sustainability Report 2020 slide image

Sustainability Report 2020

Portobello's Strategies Portobello Slabs represent a new paradigm in the market and have expanded the boun- daries of how porcelain is used in ar- chitecture as well as in design. The Slabs plant drives our innovation stra- tegy, and the consequences are felt across all departments of the company with logistical and, mainly, commercial challenges. The digital transformation of traditional dis- tribution channels picked up the pace in 2020, in terms of both structural systems and data intelligence, which propels advan- cements in management and services, and with respect to the customers' brand expe- rience through digital tools for specification and the replacement of catalogs with inte- ractive displays at the points of sale. In the second semester, the plants operated at maximum capacity Portobello Tijucas in 2020 700 points of sale throughout Brazil 97 points of sale featuring the new sustainable displays 90% increased investment in customer relations +60 countries exported to 6.200 works serviced in Engineering 100% production capacity in the second semester Sustainability Report 2020 29 29
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