FY21 Results

Digital integration Transforming our business with technology TECHNOLOGY TO SUPPORT LOAN ORIGINATION INSISTING ON "BAKED-IN-SECURITY"LOAN ORIGINATION BUSINESS OUTCOMES > Leveraging digital to support mortgage broker growth opportunity > Developing more efficient processes that support increased sales volumes > Delivering automation across the organisation to support better customer experiences > Growing ways of working and skill sets to build a digital culture > Elevating our brand across digital platforms including mobile and website 6000 INVESTOR PRESENTATION | FY21 Results - 27 August 2021 32 32

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