Investor Presentaiton

3 Low single digit NPE ratio in sight . Organic NPE reduction resulting to NPE ratio of c.5% by end-2022 Containment of NPE inflows post the pandemic • Normalisation of COR and reduction in other impairments as balance sheet de-risking largely complete NPE ratio 62.9% € bn 15.0 (4.7) (9.5) 7.5% 0.8 c.5% <3% Dec 2014 NPE Sales Net Organic Reduction Dec 2021 pro forma for HFS Dec 2022 Dec 2025 Coverage 34% COR (bps) 365 61% >50% 57 c.40-50 45

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