Investor Presentaiton

Group Priority Strategy (Republished from MTMP material) Provide a new experience and value consistently from the customer's point of view Challenge of new "Growth areas" Open the next "Convenience" door Strategy aiming for growth Overseas CVS business strategy To be the main driver of Group growth ■ North America: synergy of integration with Speedway Increase value as a global brand 6.5 million a day in North America Domestic CVS business strategy Return to regrowth path • Explore business regions, handling by individual stores / location • Strengthen relationship with franchisees SEVEN&I HOLDINGS Challenge of "Food" expected now Create an abundant "Lifestyle Hubs" Strategy aiming for depth Group food strategy ➤Closer partnerships with supermarkets in the metropolitan area Reinforced development of Group products ➤Enhance joint procurement through direct imports, etc. Challenge of the Last Mile Large-scale commercial base strategy ➤Higher hub value in line with each business region Expand non-store profits · Expand on-demand delivery service/enhance online supermarkets (BOPIS) Customer Base 22.4 million a day in Japan Improve LTV by 7 Rewards/CRM Expand 7NOW (delivery) Expand 7Wallet (digital settlement) Expansion of customer contact Improve LTV by Group CRM around 7iD Strengthen point strategy Provide new settlement experience DX/Finance strategy Build Last Mile delivery platform ➤Improve technology-aided productivity Enhance financial services Further strengthening of corporate governance / Human resource measures linked to the business strategy Sustainable management Balancing the sustainable growth of the company with sustainable society Copyright (C) 2021 Seven & i Holdings Co., Ltd. All Rights Reserved. 35

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