Investor Presentaiton

Client Acquisition Strategy Branch Sales Team • Leverage branch sales teams for customer acquisition through outreach/ walk-ins; support with technology • Build targeted sales force with sector / segment experience and community understanding to ensure deep knowledge of customers Financial Inclusion Stores Traditional Charinels Direct Sales Agents New Channels Digital Channels • . • . • Onboard a Financial Inclusion Store which includes retail shop owners like medical and convenience stores, milk, dairy, hardware store etc. Stores share economics not just for disbursement volume but also for collection efficiency . Develop strong relationships with DSAs and DSA aggregators operating in target segments/ geographies . Driven by competitive commissions/ sales contests, faster processing, better experience, etc. Leverage third party digital origination platforms for lead sourcing, if available in specific segments Create own digital channels - to acquire directly and as a support to own sales force Develop partnerships in prioritized segments with key participants Eg: FLDG Partnerships Industry Partnerships • Partnered with large lenders to build profitable off-balance sheet AUM Business Correspondents Investor Presentation | www.dfltd.in 21

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