Investor Presentaiton
Digitalisation & Innovation
Enhancing customer and stakeholder experience
Customers
Building Customer Loyalty & Driving Value
BESPOKE
EXPERIENCE THE EXTRAORDINARY
Assets
PropXTech Acceleration Programme 2022/23
propxtech 塏集
H
SIND GROUP
Hongkong Lan
H
Enterprise
Property Management System Enhancement
e-lender engineer
ONAL Central O
Hongkongland
Tenancy Management
work permits
aney Record: ES(O)/The Hongkong Land Company, Limited
Ten
Tenency Information
All Contact
Al Projects
tout
ent
Azure Cloud
Scandalore Work User Management
BESPOKE, LANDMARK's loyalty programme, actively
uses data analytics and visualisation platforms to
individualise customer engagement via tactical offerings
and brand collaboration events
Strong Loyalty Growth - Loyalty programme sales
grew by more than 30% YoY
Robust Member Growth - Loyalty programme
member count grew by over 40% YoY
Deep Loyalty with elite members - More than 90%
of the programme's elite members purchase every six
months at LANDMARK with average transaction values
greater than HK$40,000
Focusing on green tech, smart building, smart city,
smart construction, and customer engagement
Received applications from over 3,000 technology
companies from 70 countries/regions
Top 24 solutions were selected as finalists to
share with representatives from HK PropTech
Alliance members and other ecosystem partners
during the PropXTech Showcase in May
Solutions are being piloted and implemented across
the Group
at manag
directory
maceu
O
AWF Central
CHINA
e Clo
contacts Projects Department
reinstatement Property Manager
Central work Ponta
Tenant
con
Deployed enhanced property management
platform for over 2,200 users including tenants
and vendors
New functionalities enhance communications via
a centralised contact database, real-time project
payment tracking mechanism, and other
solutions that optimise operational processes
The system has been rolled out to Hong Kong
Central Portfolio and WF CENTRAL in Beijing;
further expansions to Singapore and Macau
planned in 2H 2023
H
| Corporate Initiatives | 2023 Half-Year Results
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