Accelerating Innovation at Leica Biosystems slide image

Accelerating Innovation at Leica Biosystems

Commercial Execution: E-commerce at Pall SITUATION • . . Professional customers migrating to digital ordering Difficult & costly to reach HGM and lower frequency customers COVID-19 pandemic accelerating customers' need for digital purchasing and servicing DBS ACTIONS E-COMMERCE REVENUE AT PALL (AS % OF TOTAL) >15% <5% 2017 2021E Policy Deployment: elevated e-commerce as a strategic priority for technology & talent investment PALL Developed e-commerce toolkit: strategy, online store creation/ management, digital sales through distribution . Utilized kaizen to deploy toolkit >35% 2020 GROWTH IN TOTAL DANAHER E-COMMERCE REVENUES Y/Y Developing a digital playbook to better serve customers DANAHER
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