Operational Excellence and Employee Training Overview
VISION
To be the leading
omni-channel retailer
in Indonesia
VALUES
We are a
P.E.O.P.L.E
oriented company
MISSION
To bring health, happiness
and a more fulfilling
lifestyle
to our valued customers
through our portfolio of
world class brands and
omni-channel retail
network
People Centered Approach
We put our customers, employees and the community at
the heart of all our business decisions
Empowerment
We empower our people with authority. We believe that
delegation of power and autonomy promoted contribution,
accountability, and entrepreneurship. Entrepreneurship is
key for retailing, and it helps in the personal development of
staff.
Originality
We pioneer new concepts and ideas in all our endeavors -
be it retailing, distribution, manufacturing or food &
beverage.
Principles
We subscribe to the highest principles of integrity and
honesty.
Loyalty
We cultivate strong employee and customer loyalty and
long term relationships with principals, partners, landlords,
and suppliers.
Earnings
Earnings must be achieved without compromising our core
values.
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